Grand Testimonials

A place to celebrate, commemorate and experience where the memories will live forever… At The Grand, we value our past and are excited about the future.

We’ve had some lovely comments about past experiences from people that have visited us, that makes us immensely proud. From a Christmas Party, to a business meeting, we love exceeding your expectations and ensuring that The Grand becomes a part of your special memories.

"We had a great time thank you... the food was good, unbelievably good Christmas pudding!!

The size of the room and the amount of overall guests worked well as we did not feel minuscule as one might in a very large venue.

The waiting staff were attentive and the bar staff would try and accommodate us if the drink we wanted was not on the shelf.

DJ played some really good music and everyone on our table bodied till the end.

Thank you guys for giving us such a lovely night….


Dean, Christmas party

"We all had a great time, many thanks to everyone at the hotel!"

Jonathan, Managing Director

"Just wanted to say a huge thank you to you and your team for all your assistance in organising the meal last week. The young chap who led the waiting team was fantastic, really attentive and I have had some great feedback from our guests."

Martin, Managing Director

"Mrs D wanted to let you know that the hotel facilities and her meeting room were fantastic. Staff were very helpful and everything ran like clockwork. Thanks again for all your help."


"Everyone was very happy with the service, especially with the staff who looked after them in the meeting room. Overall it was a very successful event, so thank you. If they had one comment, they said that the outside of the Grand is beautiful."

Lisa, EA to Head of Commercials

"Wonderful night thanks – our whole party of 12 thoroughly enjoyed the whole evening, we were first there and last to leave, which must say something good about the event!

Food quality was fabulous and better than we had expected. Everything we had ordered in advance was there waiting for us – perfect! What a brilliant place you have there – it looked magical!"

Keith, private function

"Just a few lines to thank you so much, once again, for everything you did to ensure the success of our Annual Charity Ball last Friday. It is always a total pleasure working with you – you always fill me with confidence that everything I ask for will get done!

I can honestly say that from the moment I drew up in my car to the moment I left I was totally looked after by everyone at the Grand!! Andre was superb!! Professional and polite at all times and nothing was ever too much trouble. Please do pass him my thanks. The food, service, staff were all faultless so please do pass this email to your manager who should be very proud of you all.”

Jeanette, charity ball

"We all had a lovely time on Saturday. I would like to especially point out the excellent service we received from the waitress who was looking after our table. She was extremely helpful and polite.

The food was delicious and came out hot which was wonderful.

Thank you for providing us with a wonderful Christmas Party and we will definitely consider for next year."

Charlotte, Electrical Coordinator

"We had a lovely evening at The Grand , the food was very nice and we were very pleased with the wine included in the package. Thank you for a great start to the festive season."

Chris, Christmas party

"Thank you so much for a great event at the hotel.

Your staff were absolutely amazing and nothing missed their a big thank you to Will and Michael. Once again...thank you so much..."

Regina, Manager

“I love the hot stones massage and the rose quartz facial. I’d love to see a bamboo massage added to the list of treatments. I'm very happy with my membership and I’m looking forward to seeing the new changes.”

Spa member

“I really like the Spa and you and your team are always so helpful and welcoming.”

Spa member

“I joined the Spa as a member last November and have enjoyed my experience. The staff are always friendly and the Spa is pristine.”

Spa member

“I love the exclusive feel of the spa and the fact it’s always feels like you have space. The minimal numbers coming through in the relaxation room and thermal suite at the same really do make me feel comfortable with being able to have a relaxed visit.”

Spa member